The name may have given you a clue already, but it'seeze specialises in designing websites that are easy to use.
And that doesn’t just mean sites that are easy for your customers to navigate, but also for you to look after – with a simple website editor designed for all levels of experience, comprehensive packages that take ongoing maintenance off your hands, and a network of local consultants who provide continuous support.
Started in 2003, it’seeze is based in the seaside town of Torquay, Devon – but its consultants can be found across the UK and Ireland. Let’s find out what this experienced company has to offer.
What's on this page?
|it'seeze website design||Rating|
|Products and services|
|Ease of use|
|Help and support|
|Reviewed by Expert Market:||18/03/2019|
Products and services
With prices ranging from £20 to £50 per month and upfront fees ranging from £200 to £500, it'seeze offers plans to suit a variety of budgets. It’s worth being aware, though, that signing up with it'seeze can come with fairly lengthy minimum contract terms, as you’ll see below.
Here’s what you can get for your cash:
|Package||Price (excluding VAT)||What's included?|
|Lite||£20 per month, plus £200 upfront (24-month minimum contract term)|
|Max||£40 per month, plus £400 upfront (12-month minimum contract term)|
|Commerce||£50 per month, plus £500 upfront (12-month minimum contract term)|
Now, it'seeze works a little differently to the majority of web design companies. As well as its in-house team, the company runs a nationwide network of franchised consultants who act as points of contact and guides, with a local consultant assigned to each it'seeze client.
Throughout the process, consultants move the project along by keeping their businesses abreast of what’s needed from them at each stage. They also offer support and advice, not just during the build but also after each site has gone live. Depending on their skillset, some consultants will also offer additional services, like logo design.
Marketing and SEO
Alongside building your website, it'seeze also offers a helping hand when it comes to getting it out there and into the public eye.
Of course, the number of marketing and SEO services the company can offer you will depending on the price plan you opt for, and whether it comes with basic or advanced marketing and SEO services.
Here’s what you’ll get:
|Basic marketing and SEO||Advanced marketing and SEO|
|All of the basic features, plus:|
Setup and maintenance support
As well as the above, the monthly payment you make to it’seeze will also cover initial setup requirements and ongoing maintenance, including:
- Web hosting on it'seeze’s own servers
- Securing an SSL certificate
- Securing a custom domain name, and renewing it when the time comes
- The setup of five business email addresses
- Daily website backups
- Free website transfers – this will be helpful to you if you’ve already built a website but want to transfer to it’seeze
▶ Learn more: How much does website maintenance cost?
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Look and feel
“Make it easy, and people will use it,” it'seeze asserts on its own website. Looking at it'seeze’s vast catalogue of past designs, it seems the company stands by this statement, with simple and sleek UX (user experience) at the heart of everything it does.
Firstly, it'seeze designs are fully responsive – meaning they can smoothly adapt to different screen sizes. So, whether your potential customers are browsing on a desktop, smartphone or tablet, your website will always be correctly proportioned and easy to navigate.
it'seeze’s websites tend to be colourful, and use large images as a focus. Plus, text is often split into bitesize chunks. This all adds up to a pleasant experience for the user, who’s better able to easily digest what the site is telling them.
And though it'seeze’s websites are all modern in style, each has its own distinct flavour – a sure sign that the company’s consultants do a good job of getting to know each business and capitalising on what differentiates it from the rest.
To take a look at it'seeze’s past designs and get a feel for them yourself, be sure to visit the company’s website.
Ease of use
it'seeze builds websites on its own in-house CMS (content management system), giving business owners access to it so they can make changes to their own website whenever they want. So, whether it’s time to swap a picture over, update some old information or even build a new page, there’s no need to wait for a web developer to get the work done for you.
Don’t fret if you’ve got absolutely zero website building experience – your consultant will train you up in how to use the CMS’ website editor. And with minimal controls and a handy drag-and-drop model, it’s pretty eezy to pick up. In fact, it’seeze prides itself on just how simple the editor is.
Advantages and disadvantages
✓ it’seeze has excellent Trustpilot reviews. Impressively, over 90% of hundreds of reviewers have given the company five stars and rated it ‘excellent’ – definitely a good sign!
✓ Having your own dedicated consultant means you’ve got ongoing access to guidance and support when you need it. And because they’re local, chances are you’ll be able to meet with yours face-to-face – an added bonus.
✓ it’seeze provides friendly and responsive customer support, both through your local consultant and via the company HQ’s support lines. The majority of Trustpilot’s four and five-star reviewers cite customer support as a key strength of it’seeze’s.
✓ This company offers a rapid turnaround. After a business has submitted a design brief and site content, it’seeze typically takes just two to three weeks to get the site designed – which is great if you’re itching to get going on the world wide web.
✓ it’seeze makes it easy for you to tweak, edit and expand your website with its uncomplicated drag-and-drop editor, which is included in your monthly cost. Beats paying extra and waiting around for a web designer to do the work for you!
✓ Beyond the initial building of the website, your monthly fee also pays for it’seeze to perform all-important ongoing website maintenance – like system updates and backups – to keep your site spick and span.
✓ it’seeze’s price plans are transparent, with the company promising you’ll face no hidden fees.
✘ It can be said that it’seeze’s SEO support is less robust than what’s provided by some web design companies. it’seeze HQ will do the initial page optimisation for you, but after that it’s up to you to keep your site at the top of the SERPs (search engine results pages). You won't necessarily be on your own, though – many of it'seeze's local consultants do offer SEO services, either directly or through third party companies.
✘ Because it’seeze websites are built on the company’s own in-house CMS, you’re roped in to paying your monthly fee for as long as you want your site to be running – not just for your minimum contract term – and those costs can really add up. If you decide to stop paying and leave it’seeze, you'll lose your website as it is – though you can request a copy of your site's design and recreate it elsewhere.
Of course, these monthly fees also cover hosting, domain name registration and renewal, business email addresses, website editor access, system updates, daily backups, security monitoring, and support from your consultant – so you may decide the ongoing payment is worth it for the convenience of neither having to learn to carry out website maintenance yourself, nor having to pay someone else to take care of it.
Thanks to the incredible ease of use of its website editor, as well as the one-on-one support that comes with having your own dedicated consultant, we believe it’seeze to be an excellent option for businesses with all levels of web experience.
Add to this it’seeze’s transparent, comprehensive packages that not only include the website design, but also ongoing support, site maintenance and services like hosting and domain name renewal, and it’s clear that it’seeze is certainly nothing to it’sneeze at. Paying for all these services in one go, and knowing they’re all being taken care of by one entity, makes for a pretty stress-free solution.
Of course, if you want complete ownership of your website once it’s up and running – and would rather not need to make ongoing payments, too – you might decide to look for a web designer that uses an open source CMS (like WordPress) and won’t host your site on its own servers.
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