The article will help you find the right kind of business telephone for those with difficulty hearing. There are many options available, so read further to learn which one is right for you and your employees.
Phones for People Who Have Difficulty Hearing
Equal opportunities within business means employers must be prepared to offer a number of facilities and tools for those with disabilities and special requirements.
For people who have difficulty hearing the phone ring or hearing the caller speak, there are plenty of telephone products available, catering for all levels of hearing loss.
The following list demonstrates the variety in types of phones, as well as features available in telephones for those hard of hearing.
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Amplified Cordless Telephones
These DECT (cordless) phones, can amplify the caller's voice by 2 to 4 times. They are mainly for people with moderate hearing loss, but some models are available for severe hearing loss.
Panasonic Big Button Dect Phone
For moderate hearing loss, this phone is compatible with hearing aids. It has good sound quality, a voice enhancer feature and a distress call function. Available as a single phone or twin pack, the model has dedicated volume control buttons to ensure users can easily adjust settings for their needs.
Price: £70 to £100
For moderate hearing loss - and hearing aid compatible - this phone has several useful features. It has an amplified ringer and the handset vibrates to signal an incoming call. Unlike other phones, the antenna is at the bottom of the handset, reducing interference with hearing aids.
Price: £70 to £100
A tone control function allows base and treble adjustment of the caller's voice and a boost button gives even more amplification. A twin pack version is also available.
Amplicom Big Tel 200
Big Tel 200
For moderate hearing loss - and hearing aid compatible, this phone has several useful features. It has an amplified ringer and the handset vibrates to signal an incoming call. Unlike other phones, the antenna is at the bottom of the handset, reducing interference with hearing aids.
Price: £40 to £70
This very affordable phone is suitable for people with severe hearing loss and is hearing aid compatible. It has a loud ringer plus a white LED incoming call indicator.
There is a tone control function, boost button, alarm clock facility and large keys. Twin pack and answerphone versions are also available.
Textphones are for people with profound hearing loss, who are unable to hear amplified telephones. They allow you to send and receive calls by typing and receiving text. They usually need an analogue line. Expect to pay between £250 and £300 for the models described below.
This phone has a full-size keyboard and a large, clear screen displaying multiple lines of text. With a simple on-screen menu, it is one of the easiest textphones to use.
The Screenphone is a flexible phone suitable for all hearing levels and is hearing aid compatible. It can be used as an amplified phone, standard phone, or textphone with an optional keyboard. Easy to use, it has a large screen which can also display answerphone messages.
This textphone sends and receives messages on a two line, 80 character display. It can be connected to a voice telephone so that you can speak your call and receive text back, or type the call and listen to the response. An additional software package is available for connecting the phone to the computer.
For under £50, this software is a cheaper alternative to a textphone. It allows you to make and receive real time text calls over the internet from your computer. There is an optional pre-pay account for calling ordinary phones and textphones.
Amplified Mobile Phones
There are several amplified mobile phones on the market, mostly suitable for people with moderate hearing loss and which are hearing aid compatible. Some also have Bluetooth to give connectivity to neck loops and ear hooks. Prices range from £60 to £170
This phone has a loud adjustable ringer, plus a vibration alert. It has strong amplification for people with moderate hearing loss and does not create much hearing aid interference. There is a large screen and the text is clear. It is Bluetooth compatible, with 230 hours standby time.
This model has all the features of the PhoneEasy 510, plus Bluetooth, and is suitable for people with severe hearing loss.
If you would like more information about business phone systems for people with hearing disabilities, simply fill out the form at the top of this page to find the best phone system for a person with hearing difficulty.