Update May 2018: ShoreTel are now part of phone systems provider, Mitel. We recommend you read our Mitel review for the most up-to-date information.
ShoreTel have been providing IP telephony solutions to businesses since 1996. From their first installation, the company has grown rapidly. They are now a renowned provider of telephone systems in the UK. ShoreTel's business strategy matches the changing requirements of a modern day business. Their techology delivers communications solutions to all sizes and industries.
|ShoreTel Phone Systems Review|
|Reviewed by Expert Market:||03/08/2018|
Products and Services
ShoreTel offer customers a variety of solutions and technologies to support the everyday business. Their goal is to eliminate unnecessary complexity in phone systems, and provide simple, workable solutions which are suitable for everyone. Their most recent product range has been named ShoreTel Connect- learn more below.
ShoreTel's Connect Systems combine managed and hosted VoIP. Their dedicated technology experts will work with each business owner to identify the best solution for their staffing levels and existing setup. New customers can benefit from expert training, face to face or online. Many clients appreciate ShoreTel’s advanced functionality, real time reporting of system status and high performance standards.
ShoreTel Connect Onsite
A unified communications network and business phone system delivered onsite using VoIP technology
ShoreTel Connect Cloud
A flexible and highly secure phone system which uses cloud and virtual technology.
ShoreTel Connect Hybrid
The best of both worlds combining both cloud and onsite features. An onsite phone system with the practicality and benefits of a managed cloud solution
ShoreTel SIP Trunking
All of ShoreTel's phone systems (above) are compatible with their SIP Trunking option for digital voice services. SIP Trunking with ShoreTel means you can add or remove resources to your systems as you need, and only pay for what you use. It's dynamic scalability- without infrastructure or maintenance costs. Whether your line demand is high or low you can rely on crystal clear call quality. It also gives the opportunity for businesses that want onsite systems to utilise some cloud-based features.
Virtual or On Premise?
You may be struggling to decide between a cloud or onsite system. Be reassured in the knowledge that there is some overlap between these options. SIP supports a number of features for onsite business handsets, and virtual systems can provide features through codes and voice prompts on traditional handsets. The main differences are outlined below.
If you still can't decide, perhaps ShoreTel's hybrid option is for you.
Advantages of using ShoreTelShoreTel have a range of solutions which are suitable for every business owner, from a small enterprise to a large corporation. But what benefits can businesses get if they opt for ShoreTel?
Dependable DeploymentAfter cost, the way a system is installed can be the biggest consideration for a business. Solutions provided by ShoreTel are designed to offer simplicity and convenience to business owners. ShoreTel's unified Cloud services require only one central server and the software can be set up through a web browser. ShoreTel's VoIP phones can configure themselves making set up and launch very easy.
ScalabilityShoreTel knows that every successful organisation will expand at some point and you need a phone system that will support this. ShoreTel systems are built with growing businesses in mind. Their Cloud Systems offer users the ability to scale up to as many as 10,000 users across 500 sites without making any significant changes. Growth is possible by simply adding additional switches to the network to boost capacity. Many competitors will require you to purchase an entirely new system before you can expand, which can be costly and disruptive.
ManagementSystem management is another key factor when deciding on a business telephone system. Many systems require detailed expertise, lengthy training, frequent upgrades and a dedicated support team. ShoreTel solutions use an integrated, controlled and browser based system. This means IT staff can easily manage the VoIP system from any location. The scalability, deployment and management of ShoreTel's phone systems make the company suitable for companies of all sizes.
Professional communicationsA phone system shouldn’t be difficult to set up and use. ShoreTel understand this and they have worked hard to connect people and businesses. Whatever ShoreTel system you choose will be one you can count on. You will receive unrivalled quality and a system that makes interacting with your customers easy.
Save by Comparing Telephone Systems Quotes from Leading Suppliers
Do you already have a Telephone System?