Buying Guides
Related Products
About Us

Start Taking Card Payments TodayBegin your free quote below

Do you currently accept card payments?

It Only Takes a Minute
Apple Pay

Intelligent Merchant Services Review 2018

Intelligent Merchant Services provide businesses with a complete range of card payment solutions at highly competitive prices. The company was incorporated as Intelligent Merchant Services Ltd in 2011 and is based in Reading, Berkshire. The company works with merchants of all sizes and in most sectors.

The company claims to provide a unique range of products that are not available through the banks and which can save businesses up to 40% of payment processing costs. Some of the benefits include zero downtime, the latest fastest payment terminals, a free online portal, and dynamic currency conversion.

Intelligent Merchant Services ReviewRating
Ease of Use
Help & Support
Reviewed by :

Products and Features

Intelligent Merchant Services provides a complete range of card processing solutions including face to face (cardholder present) payments using chip and PIN and contactless payments; mail order and telephone order (MOTO) payment processing; and a payment gateway solution for e-commerce.

Card holder present (CP) paymentsIngenico iCT 200 Countertop PDQ MachineSecure - EMV, APACS and PCI PED 2.0 certified
Compact ergonomic design
Future proof and backwards compatible
Card holder present (CP) paymentsIngenico iWL 221 Portable PDQ MachineState of art security
Compact and light design with long battery life and a fast printer
Online and MOTO PaymentsiMerchant Services packageFraud prevention tools including 3DSecure
Free multi-currency option and easy integration service

Cardholder Present (CP) Payment Processing

Intelligent Merchant Services offer a range of face to face payment processing terminals, otherwise known as PDQ machines. These include counter top terminals, portable terminals that connect using Bluetooth wireless, and mobile terminals that use GPRS to connect.

Ingenico iCT 200 Countertop PDQ Machine

The Ingenico iCT200 terminal is one of the latest PDQ machines on the market. It incorporates advanced 90 nanometer semiconductor technology, PCI PED 2.0 security, and a highly compact design. It is ergonomically styled for ease of use and there is a range of wired and wireless connection options. Features include:

  • Security - EMV, APACS and PCI PED 2.0 certified. Scalable platform supports new generation and reinforced security applications
  • Performance - uses Telium 2 technology with ARM9 and ARM7 microprocessors provide fast payment processing
  • Design - compact design and ergonomic styling. Clear backlit colour screens and backlit keypad, with large keys
  • Communication - fast modem, ethernet, or GPRS connectivity. Contactless EMV payment option supports card and mobile phone NFC payments; MasterCard PayPass and Visa payWave certified.
  • Software Development - future proof backwards compatible with most Ingenico services and applications.

Ingenico iWL 221 Portable PDQ Machine

The Ingenico iWL 221 is one of the smallest and lightest PDQ machines on the market. It is designed for pay-at-table using Bluetooth connectivity to communicate with a base station. Its sister terminal, the IWL 221 (also available from Intelligent Merchant Services) has GPRS connectivity for taking payment on the go. Features of the IWL 221 include:

  • State of art security
  • Compact and light design
  • Bluetooth connectivity
  • Long battery life
  • Incorporates fast printer (30 lines per second)

e-Commerce Solutions

Intelligent Merchant Services offers a combined e-Commerce and MOTO (mail order and telephone order) payment processing solution via their payment gateway solution marketed as the iMerchant Services package.

iMerchant Services package

The iMerchant Services package provides a low cost, secure and feature rich solution for accepting payments online and MOTO payments. The solution is backed by the latest technology and excellent customer services. Features include:

  • Combined e-commerce and Virtual Terminals with single monthly charge
  • Low operating costs
  • Fraud prevention tools including 3DSecure.
  • Free multi-currency option
  • Easy integration service
  • PCI-DSS level 1 compliant.
  • Multiple web sites can be linked
  • Payment page customisation

Price: The gateway price is £19 per month inclusive of 350 transactions. Payment processing charges are available on request.


Intelligent Merchant Services has developed a good reputation as a young fast moving company that offers an excellent standard of customer services. Their turn round time is much faster than High Street banks so you can set up a merchant account and start accepting payments very quickly.

They provide the latest generation payment terminals and state of the art combined e-Commerce and MOTO payment gateway and would seem to be an excellent solution for smaller businesses that are new to accepting card payments or merchants who would prefer a smaller independent payment processor.

Next Steps

Intelligent Merchant Services certainly has an appeal and might be an excellent solution for your small business, but there are other options too. Finding the right merchant services provider for any business is always a challenge, and it can make a huge difference to your business. For more information on alternative providers including prices, please complete our web form and several potential suppliers will contact you with quotations designed around your specific business needs.