Franking Machines Maintenance

By Dan Barraclough | Updated: 3 March 2021

How do you maintain a franking machine?

Franking machines may look complex on the surface, but there are a few simple ways you help prevent sub-optimal performance and reduce the risk of costly breakdowns.

You should carry out general cleans and wipe downs on a frequent basis, once you’ve read the handbook to understand the cleaning guidelines.

The outer casing should be cleaned weekly with a damp cloth and a little bit of liquid soap if there's any stubborn markings. When using water for cleaning, be sure to disconnect the machine from the power source first.

To remove static build-up, grime, and general, you should use the high-pressure air duster which should come with your franking machine cleaning kit. Be sure to use anti-static foam cleanser and anti-bacterial wipes as well.

If you start to see lines or smears on your envelopes or franking labels, then you might need to clean the ink cartridge nozzle, too. Lastly, don’t forget to use the dust cover to protect your machine when it’s not in use to help prevent dirt build-ups.


Royal Mail maintenance and inspection

Royal Mail requires all franking machines to be checked annually by an authorised company. Other reputable franking machine suppliers, such as Pitney Bowes, offer maintenance contracts which include annual servicing and breakdown cover. These contracts are designed to help you forget about your maintenance worries and focus on other areas of your business.

If a franking machine has been leased on a contract basis, there may be a legal requirement to have the device serviced at regular intervals, usually annually. In terms of Royal Mail leases, franking machines will need to be inspected each year at the owner's premises to ensure all parts are working correctly.

Royal Mail and Pitney Bowes are two of the most popular suppliers of maintenance contracts for franking machines, although their renowned reputation may mean prices are slightly more than lesser known companies. As a general rule, an annual contract should be roughly 5% – 10% of the original machine purchase price and include servicing annually at the very least, as well as breakdown cover, so take care not to enter into any expensive scams.


How can I simplify franking machine maintenance?

Don’t have the time or energy to clean franking machines on top of your other tasks? Not to worry – there’s an easy solution.

The easiest way to sort your franking machine maintenance is by getting free quotes from reputable franking machine suppliers, who’ll handle all the maintenance and servicing for you, meaning you don’t need to pick up the franking machine feather duster ever again.

Getting quotes is quick and easy. Simply tell us what you need from your franking machine on our quick webform (it only takes a minute), and we’ll match your business with trusted suppliers who’ll then be in touch with more information and no-obligation quotes for you to compare. It’s quick, easy, and free to get started.

Dan Barraclough

Dan’s a Senior Writer at Expert Market, specialising in digital marketing, web design, and photocopiers, amongst other topics.

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