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RST EPOS Review

RST EPOS Systems are an all-encompassing EPOS supplier with 40 years experience in the field. With a vast array of hardware and software packages, peripherals and even training, they continue to provide affordable EPOS solutions for businesses in the retail and hospitality sectors.

Review
RST EPOSRating
Features
Ease of Use
Help & Support
Summary
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Products

RST provide a huge range of EPOS products that makes them suitable for just about all industries within the retail and hospitality sectors. Tailor made software, wireless devices and all things EPOS related are provided with highly customisable packages.

Products include:

  • iTouch Software
  • Tills
  • Printers
  • Handhelds
  • Miscellaneous

iTouch Software

Combining touch screen interfaces with handheld devices means RST are able to provide a bespoke software package that can be easily integrated into all shapes and sizes of business. Back office tools allow for long term planning in the smallest of detail and margin reporting, staff performance and rota planning are all easily implemented.

Graphic icons allow staff to engage with the minimum of effort, which means less training is required, and kitchen ordering automation makes the even the most complex restaurants easy to run.

Software features include:

  • Graphic icons and table management
  • Intuitive interface
  • Automated ordering
  • Unlimited menus
  • Fast menu editing
  • Automated special offer pricing
  • Bill splitting
  • East Asian cuisine printing
  • In depth reporting
  • Video interface
  • CCTV security

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Tills

RST offer a small but impressive range of touch screen tills that are cleverly designed, easy to use and durable enough to suit even the most hostile hospitality environments.

From the Senor Ispos 750, a sleek design that is perfectly suited for those with limited space, and available with dual screen customer interface, to the feature rich Senor Apos 700, there is something to suit any work environment.

Printers

Providing three models, RST EPOS printers are simple, durable and reliable. The Senor GTP150 model is the most affordable of the three, yet still provides high quality barcode, receipt and ticket printing. The Orient BTP M300 is the most robust model, perfectly suited for busy hospitality environments. At the high end, the Orient BTP R580 is a high speed, 230 mm/s, receipt printer that uses as little ink as possible, saving you money in the long term.

Handhelds

There is a small range of handheld devices on offer for those who require table service or outdoor payments. A functional tablet is beautifully designed for hospitality environments and the bespoke designed Orderman unit provides long battery life and high-end, customisable features. It is also waterproof and durable. A simply designed chip and pin device can be integrated into existing EPOS systems and is the most affordable of the handheld hardware.

Miscellaneous

There are a huge range of stand-alone and peripheral products you can also employ into your EPOS system. Magnetic card readers, secure cash drawers, price displays and even biometric readers can all provide your business with an extra level of efficiency.

Sectors

While many industries are lumped together under the banners of retail and hospitality, many have different and specific requirements from their EPOS systems. A small fast food outlet will likely have little in common with a large hotel, for example. To address this, RST have designed bespoke packages to suit the varied needs of each business.

Industries include:

  • Retail
  • Restaurants
  • Bars, clubs and pubs
  • Hotels
  • Cafes
  • Fast food

Retail

Providing maximum efficiency, you can speed up your entire enterprise and minimise human error by implementing wireless card payments, chip and pin, accurate pricing, stock control and automated special offers. Real time reporting allows you to keep track of every element of your sales, including customer habits, and there are simple tools for implementing promotions based on this information.

Restaurants

Whether you run a small and informal restaurant or a busy, fine dinning establishment, RST’s iTouch software can be tailored to suit your needs. Table management allows for long term planning and reservations, and the detailed graphic displays make it easy for you to get the most out of your seating arrangements.

Accurate billing is combined with handheld devices, meaning table services are efficient and easily changed to allow bill splitting and last minute order changes. Real time reporting, meanwhile, allows management a clear overview of staff performance and stock management.

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Bars Clubs and Pubs

Speed of service is greatly enhanced by touch screen, graphic icons, which make it easy for staff to process even the most complex of orders. Customisable menus and screens also allow for greater editing should your establishment provide different products for different nights.

Stock control allows for automated inventory ordering and prohibits the possibility for staff to give free drinks without your consent.

Hotels

Integrated systems are key for hotels and as RST are able to provide bespoke services for all areas a hotel might need, they are able to implement seamless solutions across the entire business. This includes booking and billing across multi-platforms, restaurants and bars within the hotel complex, and even between several establishments for chain hotels.

Cafes

Cafes can particularly benefit from customer loyalty schemes, in fact many patrons expect such things from coffee houses. For this reason reward point systems and smart phone apps encourage frequent use. Customer tracking can also help you tailor rewards by reporting customer habits in detail, allowing you to get the most out of your loyalty schemes.

Fast Food

Fast food outlets require rather more specific features from their EPOS system, particularly from their online presence. The iWantFed.com ordering process offers a simple interface for customers to order precisely what they want from your service. Set up is free and are easily integrated into your iTouch EPOS software platform.

Along with this easy to use platform are marketing tools to allow you to reach the largest possible audience, voucher codes to encourage new customers, and real time reporting on delivery, keeping clients informed as to when their order will arrive.

Support

All RST customers receive full support, including installation and training. Should any issues arise there is a UK based support line, with trained engineers, seek to find solutions with the minimum of fuss.