Lightspeed EPOS Review

Lightspeed Logo


Lightspeed is one of the world’s largest point of sale and eCommerce solutions for merchants and restaurateurs, with over 34,000 customers transacting over $12billion dollars annually. They specialise in products for Retail, Restaurant and eCommerce sectors, allowing them to tailor their features accordingly.

Focusing upon mobility, efficiency and design, their easy to navigate point of sale products use cloud technology, allowing you to access your business from any device at any given time or location. This ensures a secure system, continually updated, available for use by single standing businesses or multiple locations.

Security is imperative to Lightspeed, which means you can trust that your customers’ information is safe and secure.

Ease of Use
Help & Support
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Retail EPOS Features

Some of the benefits include:

  • 24/7 support
  • Omnichannel retail solutions
  • Inventory Management
  • Service and Work order management
  • In depth reporting
  • PC & Mac compatible

Lightspeed is streamlined for sales, creating a deft user experience, with historical data and inventory at your fingertips. iPad point of sale can also be branded to the businesses look and feel. Due to the centralized cloud platform, the powerful inventory system has purchasing workflows function, allowing you to order and track your products. Stock levels are reordered for multiple locations, allowing for transfers and centralised purchasing.

Lightspeed offers great opportunity for growth; the system supports email marketing and loyalty programmes, allowing you to integrate seamlessly. Their unique omnichannel offering means you can work smoothly both online and offline, with tricky tasks like inventory management and reporting taken care of in one place.

Managing your inventory has never been easier. Through item descriptions categories and tags, orders can be based upon re-order points and inventory level, saving, in some cases, hours for businesses. Inventory history is also tracked to allow fact-based purchasing decisions. They also offer over 3000 preloaded catalogues, whereby customers can order and purchase anything from. In-store and online inventory can also be synced, to create a more holistic approach.

Receipts are customizable with promo codes, messages and even a store logo, allowing you to create a bespoke service for your customers. Discounts can also be applied for particular sales or events and customer groups. Employee data can also be managed efficiently via sales progress and transaction logs, as well as monitoring clocking in and out of employees.

Create a winning customer experience through their customer relationship management feature, allowing you to store customer information for upcoming promotions. Similarly, any out-of-stock products the system will notify employees upon arrival so that the customer may be contacted.

Lightspeed promise a fast and easy checkout process with customizable buttons, integrated hardware and integrated payments.

Pricing (based on 14 month price plan)

  • Small Shop – £51/mo
  • Medium Shop – £85/mo
  • Large Shop – £145/mo

Restaurant EPOS Features

Some of the benefits include:

  • Ease of Use
  • Efficient tableside ordering
  • Restaurant management
  • Minimal set up costs

Lightspeed revolutionises the way that tables are managed by assigning a seat to each customer, allowing you to create a seamless experience for the customer, splitting bills, merging and even moving tables on your customisable floor plan.

The system allows real-time data and reporting functions to aid in your business decisions.


  • Small Shop – £42/mo
  • Medium – £85/mo
  • Large – £153/mo

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Ecommerce Features

By taking your business online, you can increase sales through a customised online store.

  • Boost search engine optimisation
  • Boost traffic conversions
  • Manage your products with ease

Lightspeed offer professionally designed templates which mean no technical skills are not a problem. Create a bespoke store by modifying anything from language to user experience that fits your business model perfectly. Users also have access to an app store with hundreds of add ons including loyalty, shipping and marketing apps.

Opening an online store means access to a whole host of new markets, previously inaccessible, which means the potential for a huge boost in revenue. Marketing tools are also at your disposal, through social media and their built in blog, to build your brand presence across all verticals.

Aimee Bradshaw

Aimee is Expert Market’s resident telephone systems, point of sale, and field service software go-to. If she’s not writing about business products, you’ll find her daydreaming about Dorset beaches.

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