Relax – we’ve got you covered. Read on to discover the best EPOS systems for spas
Whether you’re setting up a brand new spa or expanding into another premises, investing in a modern EPOS system is a great way to lessen – or even avoid – the stresses and strains of running your own business.
This is because EPOS systems aren’t just about offering you a quick and easy way to take payments – they’re complete business management systems, equipped with tonnes of business management tools for you to take full advantage of.
Spa POS systems are suitable for businesses of all sizes, whether you own a small nail salon with one member of staff, or run a spa with a whirlpool, massage rooms, and an afternoon tea lounge. From marketing to booking appointments, taking payments, and analysing sales, these systems can help you every step of the way.
But which EPOS systems do it best? Expert Market has conducted research into the best EPOS systems for spas, taking into consideration available integrations, reporting, e-commerce, hardware, and customer satisfaction.
The best spa EPOS solutions
Our research has concluded that the best spa POS systems are supplied by Square, Vend, Revel, Phorest Salon, and Clover.
Use the list above to navigate to your preferred supplier, or check out the table below to see how we’ve rated them.
|Supplier||Best for||Star rating|
|Phorest Salon||Customer satisfaction|
Best for integration
With Square, you can start taking payments quickly and simply – all you need to do is purchase its card reader for £29. Once the card reader has arrived, simply sync it up to your tablet, and start taking payments. The great thing about Square is it integrates with a whole host of apps, including booking software and customer relationship management systems, so you’ll have all the tools you need to make your business a success.
Best for ecommerce
How often do customers ask where they can purchase your spa products? Wouldn’t it be great if you could tell them they can purchase the products from your website? Vend enables you to take your spa from the street to the web, giving you an additional medium for making money. And thanks to integrations with apps such as Timely and Marsello, booking in those customers – and keeping them – is easier than ever.
Best for reporting
You can’t grow your business without facts and figures. Thankfully, reporting is what Revel does best. You’ll be able to set up your spa POS so you can find out which massages sell, how often customers use the sauna rooms, and which afternoon tea selection is the most successful – and that’s just the start. Use this information to cash in on your clients’ preferences, and grow your business in areas that are most profitable.
4. Phorest Salon
Best for customer satisfaction
With over 345 reviews online and an average score of 4.87 stars, Phorest Salon has some seriously satisfied customers. Its highest ratings are for ease of use and customer support – probably the two most important areas – which means you won’t have to worry about training staff, or sorting out the odd problem. On top of that, Phorest’s quotes are completely custom, so you should only end up paying for the features you need.
Best for hardware aesthetics
Clover’s POS hardware is sleek and beautiful – perfect for fresh faced spas and salons. Its most innovative piece of hardware is the Clover Flex, which allows you to take payments on the go. You could even purchase a Clover Flex for your massage room, so relaxed clients don’t have to stress over the reception queue. And it’s not just a pretty face, either – Clover integrates with a variety of apps, giving you the tools you need to run a successful business.
Choosing the best spa EPOS solution for your business really comes down to the finer details of your priority list. All of the spa POS systems in our list integrate with a heap of useful apps to help you manage your business, whether that’s booking tools, customer relationship management systems, or accountancy tools.
Perhaps you’re looking for sleek hardware, a more basic system, or even something with a customisable user interface. Or maybe you’re just looking for the most cost-effective POS software. Whatever you require, it’s always best to talk directly to a supplier – see what they can offer you for your budget, let them recommend a package based on your needs, and receive a quote that includes any potential setup fees or monthly payments.
And better still, we’ve made it really easy for you to do just that. Simply enter a few details about your spa or salon business into our online form, and receive tailored quotes from a range of top EPOS suppliers.
Are there monthly fees for owning an EPOS system?
Most EPOS suppliers supply their software for free. However, this is balanced out by credit card transaction fees. EPOS suppliers take a small percentage of every credit card transaction you take – this is usually around 1.75%. Of course, any apps you download will incur their own monthly charge, depending on which package you choose.
Most suppliers also give you the option to pay for EPOS hardware upfront or on a monthly basis, so simply request quotes to find out how much your business could potentially pay.
How do I create an online store for my spa business?
The majority of spa point of sale systems integrate with ecommerce tools such as Shopify. You’ll need to download the app onto your point of sale system, and select the package you require. You’ll then be able to set up your online store, and integrate it with your POS system so you receive all of your sales figures in one place. Just bear in mind that most EPOS suppliers charge more per credit card transaction when your customers purchase products through your website.
How will CRM integration help my business grow?
All spa and salon EPOS solutions will integrate with CRM software. Customer relationship management software helps you to build and nurture a client base, usually though email and text marketing. You can use the software to see which services a customer purchases, and use that data to send them tailored offers. You can also see how your customers are interacting with your business on social media, and manage customer inquiries so you never lose a sale.