Salesforce develops social and mobile cloud applications that help businesses of all sizes to connect with their customers, suppliers and workforce. Their CRM solutions can be integrated into your Drupal website.
- Task and event tracking
- Mobile access
- Customisable reports
- Territory management
- Product tracking
- Mass email
Make your customers feel like you know them by keeping in touch using customisable contact forms and reports. Mobile access is invaluable if you employ a salesforce, and detailed analytics help you decide which campaigns provide the best return on investment.
Prices start at just £3/month per user for the ‘Contact Manager’ package which incorporates up to 5 users. At the other end of the scale, their ‘Unlimited’ package costs £170/month per user with a 30 day free trial available.
RedHen CRM has been developed by ThinkShout, and is a CRM solution native to Drupal. This means that it is not a 3rd party provider, but is built within the Drupal framework.
- Seamless user experience for site visitors
- Reduced hosting costs
- Custom contact forms
- Custom organisation forms
- Contact filtering
- Membership management
The fact that RedHen CRM is not a 3rd party provider may make it easier to use on your Drupal website. The application offers detailed management of memberships, whether individual or organisational, and contacts can be filtered according to a wide variety of options.
RedHen CRM is open source software for your Drupal website
Zoho offers a range of online office and business tools, including a customer relationship management application that integrates with your Drupal website.
- Sales tracking
- Automation of daily business tasks
- Mobile accessibility
- Fully customisable
- Cloud-based software
- Flexible pricing - pay monthly or yearly
Zoho CRM offers you easy accessibility to all tools and customer data, and is suitable for use whether you run your business on the move or employ a sales force who needs access to detailed information. The software allows you to automate routine tasks so that you can focus on driving sales, and it is fully customisable in terms of customer data and how this data is used.
The free edition is aimed at entrepreneurs and start-up businesses and is valid for up to 3 users. This is a comprehensive package that includes social CRM, mobile access, up to 5,000 records, web forms and lead management.
For small businesses the company offers a Standard Edition costing $12/month per user. In addition to the features in the free edition, this package offers sales forecasting, document library, marketing campaigns, up to 100,000 records, product customisation and email marketing.