7 Best debt collection services in the UK

By Lucy Crossfield | Editor | 17 January, 2020

Every year, UK small Direct Collection Bailiffs Limited come out on top. Their customer service is second to none, and they’ve really nailed tailoring their service to the needs of each individual case. That said, other debt collection agencies may have specialisms that make them the better choice for your specific industry.

Fill in this short form to get a tailored quote for your debt management needs now, or read on to see how the different services compare.

debt collection agencies

Explore the best debt collection agencies in the UK below

Top 7 debt collection agencies in the UK

The best debt collection agencies in the UK are: Debt Collection Services UK, Wescot, DLC, P&J Consumer Debt Services, Access Credit Management, Hilton-Baird and Rossendales.

Direct Collection Bailiffs LimitedBest for getting results – fastRead Review
WescotBest for banking, retail, utility and telecoms industriesRead Review
DLCBest for large, corporate companiesRead Review
P&J Consumer Debt ServicesBest for small businesses or individualsRead Review
Access Credit ManagementBest for businesses with international clientsRead Review
Hilton-BairdBest for outsourcing all your debt recovery needsRead Review
RossendalesBest for landlordsRead Review
Need a debt collection service for your business? GET A TAILORED QUOTE

1. Direct Collection Bailiffs Limited

Best for getting results – fast

There aren’t many debt collection services that can claim to star in their very own TV show; Direct Collection Bailiffs Limited (DCBL) is the exception. And if you’ve ever caught their Channel 5 show Can’t Pay? We’ll take it away! then you’ll know that the DCBL staff mean business.

Each debt recovery case needs to be approached differently, and that’s exactly what DCBL does – all for a fixed price, with no hidden costs. Experience has shown DCBL that a phone call will often only get you so far; person to person contact improves their success rate, and they’re not afraid to do just that. If it’s quick results and a professional service you’re after, you’d be hard pushed to find a better service.

Prices available on a quote by quote basis.

2. Wescot

Best for banking, retail, utility and telecoms industries

Wescot is one of the leading debt collection agencies in the UK. It offers a fair and ethical approach to debtors whilst ensuring results for creditors. Wescot’s main interests are in the banking, retail, utility and telecoms industries and they have a wealth of experience providing collection services in these areas.

Dealing with over five million account holders each year, Wescot can offer a range of services to businesses including debt recovery, debt purchase as well as locate services which can be crucial for recovering difficult debts.

Whether you’re looking for solutions for one-off collections or to completely outsource your credit management, Wescot can help. It has a large customer services team who have trained, friendly staff on board to advise you along the way.

3. DLC

Best for large, corporate companies

DLC is one of the largest privately owned debt collection services in the UK. It offers a range of collection services including debt purchase, outsourced collections, litigation as well as tracing. DLC is extremely professional and works with each individual client to ensure that the best options for their needs are met.

DLC solely focuses on servicing large corporate clients. It has received accreditation from a number of respected credit and trading standards organisations. It aims both to help clients recover debts successfully, and to ensure fairness for debtors.

Need a debt collection service for your business? GET A TAILORED QUOTE

4. P&J Consumer Debt Services

Best for small businesses or individuals

P&J is a UK-wide debt collection agency with more than 25 years’ experience and over 25,000 clients. P&J provides innovative and affordable services aimed at individuals, small businesses and large organisations. It offers a number of incentives for their clients including ‘no recovery, no fee’ policies as well as offering no tie in options.

Working quickly to ensure that your debts are collected, P&J offers a range of services including tracing debtors as well as other recovery services. It’s a reliable and affordable service which provides effective results.

5. Access Credit Management

Best for businesses with international clients

Access Credit Management specialises in dealing with both UK and international debt, meaning it’s the perfect option for businesses who deal with overseas clients. They have accreditation from Association of Credit and Collection Professionals and are also fully licenced under both the Consumer Credit Act 1974 and the Data Protection Act 1980. Core services include debt recovery, outsourced credit collection and insolvency options.

6. Hilton-Baird

Best for outsourcing all your debt recovery needs

Hilton-Baird is a professional and award-winning service provider which can help businesses with everything from singular collection to managing your entire debt recovery activities.

Hilton-Baird offers services which include debt recovery, receivables management, debt purchase, credit control services among others and provide services to a range of industries across the UK including financial and retail sectors. A reliable, friendly collection agency which can deliver effective results, they are an ideal provider for all business sizes.

7. Rossendales

Best for landlords

Rossendales is an independent debt collection agency which offers a range of services for all business sizes across England and Wales. Rossendales has over 300 clients is especially popular with landlords, as well as both public and private sector businesses. It uses innovative practices such as SMS messaging to encourage better contacts as well as providing online services to help both creditors and debtors manage their balances.

A reliable and professional organisation, Rossendales will work out the best value services for your businesses’ individual requirements.

Need a debt collection service for your business? GET A TAILORED QUOTE

Expert verdict

If you’re a UK business that’s finding it difficult to recover unpaid debt, why not let a debt collection agency take the pressure off? Fill in this short form now to get a tailored quote for debt collection rates, based on the amount of debt you have to chase. And remember – writing off unpaid debt needn’t be an inevitable part of doing business! Leave it to the professionals, and start recouping what you’re owed today.

Lucy Crossfield Editor

Lucy heads up the team on Expert Market, helping to deliver industry-leading expertise on business topics for nearly four years.

Now Read