The 7 Best Debt Collection Services in the UK in 2022

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From our extensive period of research, we know that the best debt collection agency in the UK is Direct Collection Bailiffs Ltd, beating the competition with its speed and value for money.

In this review, though, we’ve included six alternative UK debt collection agencies that might better suit your specific needs.

For an even quicker and easier route to finding the right debt collection service, you can use our free quote-finding tool. You simply answer a few quick questions about what you need, and we’ll match you with the most suitable agency. They’ll then offer you more information and no-obligation quotes. Simple.

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Direct Collection Bailiffs Limited

Cabot Financial

DLC

P&J Consumer Debt Services

Access Credit Management

Hilton-Baird

Rossendales

4.3
4.1
4.0
3.5
4.0
3.5
4.0
Best For

Best overall debt collection agency

Best For

Best for a compassionate approach

Best For

Best for large corporate companies

Best For

Best for small businesses or individuals

Best For

Best for businesses with international clients

Best For

Best for outsourcing all your debt recovery needs

Best For

Best for landlords


The top 7 debt collection agencies in the UK 2021

The best debt collection agencies in the UK are: Debt Collection Services UK, Cabot Financial, DLC, P&J Consumer Debt Services, Access Credit Management, Hilton-Baird and Rossendales.

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Explore the best debt collection agencies in the UK below


1. Direct Collection Bailiffs Limited

Best overall debt collection agency in the UK

There aren’t many debt collection services that can claim to star in their very own TV show; Direct Collection Bailiffs Limited (DCBL) is the exception. And if you’ve ever caught its Channel 5 show Can’t Pay? We’ll Take It Away! then you’ll know that the DCBL team mean business.

Each debt recovery case needs to be approached differently, and that’s exactly what DCBL does – all for a fixed price, with no hidden costs. Experience has shown DCBL that a phone call will often only get you so far; person to person contact improves its success rate, and its staff aren't afraid to do just that. If it’s quick results and a professional service you’re after, you’d be hard pushed to find a better service.

Prices are available on a quote by quote basis.

Trustpilot score: 4.3/5

2. Cabot Financial

Best for a compassionate approach

Cabot Financial is one of the leading debt collection agencies in the UK. It offers a fair and ethical approach to debtors whilst ensuring results for creditors. 

This agency's range of businesses services includes debt recovery and debt purchase, as well as locate services – which can be crucial for recovering difficult debts.

Whether you’re looking for one-off collections on a case-by-case basis, or to completely outsource your credit management, Cabot Financial can probably help you out. It also has a large customer service team sporting trained, friendly staff who should be on hand to advise you throughout each step of the process.

Trustpilot score: 4.1/5

3. DLC

Best for large, corporate companies

DLC is one of the largest privately owned debt collection services in the UK. It offers a range of collection services including debt purchase, outsourced collections, litigation as well as tracing. DLC is extremely professional and works with each individual client to ensure that the best options for their needs are met.

DLC solely focuses on servicing large corporate clients. It has received accreditation from a number of respected credit and trading standards organisations. It aims both to help clients recover debts successfully, and to ensure fairness for debtors.

Trustpilot score: N/A

4. P&J Consumer Debt Services

Best for small businesses or individuals

P&J is a UK-wide debt collection agency with more than 25 years’ experience and over 25,000 clients. P&J provides innovative and affordable services aimed at individuals, small businesses and large organisations. It offers a number of incentives for their clients including ‘no recovery, no fee’ policies as well as offering no tie in options.

Working quickly to ensure that your debts are collected, P&J offers a range of services including tracing debtors as well as other recovery services. It’s a reliable and affordable service which provides effective results.

Trustpilot score: 3.6/5

5. Access Credit Management

Best for businesses with international clients

Access Credit Management specialises in dealing with both UK and international debt, meaning it’s the perfect option for businesses who deal with overseas clients. The agency has accreditation from Association of Credit and Collection Professionals, and is also fully licensed under both the Consumer Credit Act 1974 and the Data Protection Act 2018. The company's core services include debt recovery, outsourced credit collection and insolvency options.

Trustpilot score: N/A

6. Hilton-Baird

Best for outsourcing all your debt recovery needs

Hilton-Baird is a professional and award-winning service provider which can help businesses with everything from singular collection to managing your entire debt recovery activities.

Hilton-Baird's services include debt recovery, receivables management, debt purchase, and credit control services –among others – and it caters to multiple industries across the UK, such as the financial and retail sectors. A reliable, friendly collection agency which can deliver effective results, Hilton-Baird is well-suited to businesses of all shapes and sizes.

Trustpilot score: N/A

7. Rossendales

Best for landlords

Rossendales is an independent debt collection agency that services businesses throughout England and Wales. Rossendales has over 300 clients is especially popular with landlords, as well as both public and private sector enterprises. It uses innovative practices such as SMS messaging to encourage better response rates, and offers dependable online services to help both creditors and debtors manage their balances.

A reliable and professional organisation, Rossendales will work out the best value services for your businesses’ individual requirements.

For more agencies like Rossendales, explore our list of the best debt collection agencies for landlords in 2020.

Trustpilot score: N/A

Next steps

If you’re a UK business that’s finding it difficult to recover unpaid debt, why not let a debt collection agency take the pressure off? Better yet, why not let a leading B2B comparison website (that's us) match you with a debt collection agency that's the right fit for your requirements?

Simply provide us with a few details about your business to get started. We'll just ask a couple of questions about the amount of debt you're chasing, as well as where your debtors are based – and whether they're businesses or individuals. Once you're done, the agencies we match you with will be in touch with quotes and advice tailored to your business' unique circumstances and needs. It's that simple!

Oh, and remember – writing off unpaid debt needn’t be an inevitable part of doing business! Leave it to the professionals, and start recouping what you’re owed today.

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Dan’s a Senior Writer at Expert Market, specialising in digital marketing, web design, and photocopiers, amongst other topics.